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CD Wow really slow service

posted by Lord0fTheRings on Friday, 22nd June 2007, 13:18

Competent

I ordered a dvd from cd wow 3 weeks ago and it still has not turned up.

They took the money within 48 hours and have now stuck 'preorder' on my order. It is not a preorder. Usual no replies to my emails, they really are proving to be a shambles.

RE: CD Wow really slow service

posted by random username on Friday, 22nd June 2007, 20:03

Elite

They did have some troubles a few weeks ago, there is a thread here somewhere?

RE: CD Wow really slow service

posted by Mark Oates on Friday, 22nd June 2007, 21:03

Reviewer

I think they may be having problems with order payments thanks to the BPI trying (succeeding?) to get the company's assets frozen.

J Mark Oates
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HD Ready

RE: CD Wow really slow service

posted by Ben Franklin on Friday, 22nd June 2007, 21:53

Reviewer

My partner ordered a DVD 4 weeks ago and still hasn't got it!

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Giggity giggity!
DVD Reviewer News Hound

RE: CD Wow really slow service

posted by Daniel_Lyn on Monday, 25th June 2007, 21:22

Competent

Sadly cdwow are utter crap now. My order has been held for over 5 weeks. No reply to emails.

Only reason I have not issued a chargeback is because I used my £2.00 voucher.

RE: CD Wow really slow service

posted by Ben Franklin on Monday, 25th June 2007, 21:43

Reviewer

We should make this the new Foxy thread.

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Giggity giggity!
DVD Reviewer News Hound

RE: CD Wow really slow service

posted by whoot on Monday, 25th June 2007, 23:55

Elite

they are still sending out voucher emails.. i got one in all my email accounts today.

to be honest i havent checked them. if i want fifty pee i will hoover under my sofa cushions for the first time ever.

yeah, you heard that right mum. THE FIRST TIME EVER.

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*why are we clapping?...
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RE: CD Wow really slow service

posted by David Beckett on Tuesday, 26th June 2007, 13:33

Reviewer

The voucher is actually a £1 discount.

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Site reviewer, DVD Reviewer

My Top 20 Horror Movies ---- My DVD Collection
Snapple?

RE: CD Wow really slow service

posted by Gaz Kitch on Wednesday, 27th June 2007, 22:14

Elite

I ordered a couple of cds three weeks ago and haven't seen anything of them. I think I will be taking my business elsewhere in future!!!

RE: CD Wow really slow service

posted by badboybez on Wednesday, 27th June 2007, 22:57

Elite

Me too - 4400 Season 3 ordered about 3 weeks ago - no sign of it. When trying to send an enquiry just keep getting " The server at www6.cd-wow.com is taking too long to respond."
Also noticed their contact address is in Cyprus

This item was edited on Wednesday, 27th June 2007, 23:27

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