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Hardware Forum - Telly guarantees - Page 1
Elite
Just wondered.... do some TV manufacturers have longer standard guarantees than others or are they all 1 year? (frinstance: Sebo vaccuum cleaners are 5 years, Bosch washers 2 years). I know Sony were doing 3 years last year (was that just at their shop?)
Are some brands more reliable than others and would a (sensibly priced, say 10%!) extended warantee be worth it? (We had one on our last telly (Toshiba CRT) and used it after 13 months!)
Elite
Most manufacturer ones are the same some stores offer more for example John Lewis offer a 5 year guarantee, sony shop do as well, richer sounds etc tend to offer them at extra cost.
Elite
Check the manufacturers' websites.
For example, Sony often do deals where certain models have a free 5-year guarantee.
So it doesn't matter where you buy it from, you get 5 years whatever.
This item was edited on Wednesday, 25th August 2010, 16:30
Elite
Panasonic do 5 years at certain stores on certain models, Richer Sounds isn't one, but their 5yr is 10% of cost of tv. Since their prices are so good it often works out cheaper to buy from there and buy guarantee than get it inclusive elsewhere.
Elite
No idea about any other manufacturer, but coinidentally, my 2 and a half year old Samsung LCD TV developed a strange fault over the weekend. Rang them on their freephone number yesterday morning, described fault, gave model & serial number. The local repair agency called about half an hour later and they're coming to fix it this afternoon free of charge. 
Cheers
Si
My Collection (including the ones that belong to the kids!)
Blue John Soul, Blues & Funk Band
Elite
Quote:
Blue John says...
No idea about any other manufacturer, but coinidentally, my 2 and a half year old Samsung LCD TV developed a strange fault over the weekend. Rang them on their freephone number yesterday morning, described fault, gave model & serial number. The local repair agency called about half an hour later and they're coming to fix it this afternoon free of charge.I assume the fault was the TV wouldn't power on and was making a clicking noise ?
My Dad was about to give away a similar aged 40 inch LCD until I checked on the internet and found it was a known fault with the capacitors on the power supply and that Samsung were fixing TV's with that fault free of charge.
This item was edited on Sunday, 29th August 2010, 00:53
Elite
Yeah, that's the fault.
Cheers
Si
My Collection (including the ones that belong to the kids!)
Blue John Soul, Blues & Funk Band
Super Admin
Duff capacitors are a common form of power failure, my Belinea LCD monitor would struggle to come on a bit at first, until eventually it wouldn't turn on for an hour after feeding it a signal. Replaced a capacitor inside on the power board, now as good as new.
Shame my car instrument cluster turned out not to have the same problem. 
Editor
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