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Retailer Reviews Forum - Empire Direct or Amazon? - Page 1
Elite
I want to purchase a camcorder in time for our hols and can't decide whether to get it from Amazon or Empire Direct.
Amazon: have a sort of price drop policy i.e. if the price drops after you've purchased it they'll refund the difference (need to check their T&C/small prints as difficult to find). No extra warranty.
Empire Direct: have a edXtreme card (costs £30) and enables you to get 3 year warranty on most things (including the camcorder) you buy for them for next 12 months plus other perks with the card. However, they don't refund if the price drops after you purchased it (within certain amount of time).
The last review on retailer review didn't give good reports on Empire Direct.
Decisions, decisions.
Cheers
Niteowl
Elite
What about John Lewis if there's one near you?
Elite
Checked John Lewis (online - nearest one is about 50 miles away), they're more expensive by about £150 compared to Amazon. Empire direct similiar price to JL but prepared reduce price (not sure how much) . 
From memory I don't think John Lewis price match with internet, I'll phone them up later and check instore price as it does vary from their online ones.
Cheers
Niteowl
Competent
Definitely worth checking instore price. Few months back I was looking at Sony LCD TVs, online John Lewis price was 20% higher than my nearest store.
Reviewer
John Lewis offer long warranties but whack up the cost as a result. I don't think I've ever found anything cheaper with John Lewis - they don't even try to compete.
I'd go with Amazon because you might find their speed of delivery is better.
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Elite
I opted with Empire direct in the end.
Very happy with price (they priced matched another site on the web) reducing theirs by £175 (plus Sony manufacturer £50 cheque back offer). I took out the empire direct card (about £23 annually) that give extended guarantee of 3 years in total and some other perks. It worked out cheaper purchasing via the phone than via quidco (which I think was about 2%).
My order arrived next day (they didn't charge delivery- matched with other site). They even called to check I was happy with everything and that I'd received it okay.
All in all I was very impressed and won't hesitate to recommend them to others.
Niteowl
