Retailer Reviews Forum - How can I email Play? - Page 1

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How can I email Play?

posted by JayDee87 on Friday, 8th December 2006, 20:41

Competent

Does anyone know how to email play.com now or is it not possible? I tried emailing their old address (info@play.com) but was told it was no longer active and their helpdesk is pretty hopeless

RE: How can I email Play?

posted by cynic on Thursday, 21st December 2006, 16:23

Elite

according to their terms and conditions page terms@play.com except my mother tried that and it bounced it as being a send only (this after it processed an order so quickly through the first stage that the cancel button had vanished). There's also a number listed 0845 800 1020 but they seem like a number of sites to be trying to discourage actual communications.

RE: How can I email Play?

posted by Daniel_Lyn on Saturday, 23rd December 2006, 23:50

Competent

Play have a terrible customer service.

If you have any queries with your order they insist you return the item even if it is something minor like a missing booklet.

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