having been a buyer from play for a few years now i was frustrated to get hammered by customs after ordering a R1 LOTR boxset from them. i know theres now a warning when ordering R1 stuff now, but having never been stung from therm before i was disappointed...
This item was edited on Monday, 25th November 2002, 22:37
G'day Elephant,
Seriously, Customs don't hand the VAT, Import duty and handleing charges to Play. These monies go to the Chancelor. It's a consequence of paying more than £18. Try ordering from companies that ship from the UK, some do (I don't know why, Interdvd?).
Best wishes
KBO
ive never had problems with play over the many years ive bought from them. anyway it wasnt an astronomical amount i got charged, but £12 was still quite a lot.