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PCs & Mobiles Forum - eBay user ID issue - Page 1
Elite Donator
I haven't used eBay in a really long time, and have no idea of my password. I filled in the password recovery form, including my user ID, and it sent me a recovery link to my email; but when I click on it it asks for the ID again as the first step and then refuses to believe my ID exists!
I've clicked "I've forgotten my user ID" and it sends me that ID in an email. I've checked my feedback URL and the account does still exist.
WTF, etc.
This is the exact error:
"The User ID you entered is invalid. If you have forgotten your User ID, look it up here"
It does the same thing in FF, IE, and Opera.
Going by Google it seems only 2 people have had this problem, but the answers they were given didn't apply.
Any ideas?
If I have to sign up for a new account, can I use the same Paypal account?
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www.soundalikes.com ~*~ glitterkat.stumbleupon.com
Elite
Tried contacting Ebay and telling them what is happening?
Elite Donator
Didn't expect eBay to be helpful and/or able to contact a human... 
I used Live Chat about an hour ago, the man/robot confirmed that the account name is valid and said to try clearing the cache/cookies and it didn't help. He said he's forwarded my problem on to the next level of techs and to try to reset the password again tonight.
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www.soundalikes.com ~*~ glitterkat.stumbleupon.com
Super Admin
You can also ring them and talk to a human being which can often be helpful.
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