PCs & Mobiles Forum - Hotmail problems - Can see emails but can`t read them - Page 1

Can Anyone Help?

Or point me in the right direction

Cheers
Niteowl

Have you tried accessing your account via Windows Live Mail?
Also, if you access via www.hotmail.com - do you have the option to use "Windows Live Classic" version?

"Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life."
-Terry Pratchett.

Hi Miles, Thanks for getting back

I've tried via windows live mail, sometimes am able to read the first new/unread emai and none after that, nore can I forward/reply to it. Screen displays blank contents and doesn't give any buttons/options.

Have tried via hotmail.com but don't think you can select windows live classic - same problem. see emails, click to open, get blank contents.

Don't think I can reinstall previous windows LIve as others have asked question on web without any success.

Stupid question: Could it because I don't have internet explorer 7, and use mozilla thunderbird on my vista pc?


Niteowl

This item was edited on Monday, 13th October 2008, 22:20

Sounds very very strange.

I doubt its because you're using Thunderbird, but missing IE7 might not help.
Is IE7 actually there? Or are you just not using it?

Are you using any blocking software? PeerGuardian etc. etc.
Or perhaps some anti-virus/anti-spyware software that might be blocking access in some way?

"Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life."
-Terry Pratchett.

Sorry, Miles, I meant to say I don't have Outlook Express,

I have Thunderbird instead for my emails. I only use IE7 (version 7.0.6) only and keep it uptodate but still can't read my hotmail emails.

I'm not aware of any other blocking software that's been installed since the problem began, unless Vista has installed some.

I can't even forward the emails to my other email account with another ISP, because the option doesn't come up.

Have tried searching on Windows support but theres no mention of solution there.

Niteowl

Its very strange indeed.

If you can't even use your Hotmail via the website (using IE7) then the issue must be with your account on there.
You'll have to raise it with the Hotmail support and see what they say.

"Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life."
-Terry Pratchett.

I've managed to raise it on windows hotmail support forum. There were a few posts with people who have same problem but no mention of how to sort it. some dating a few weeks back.

At least I've got another email account with someone else, but annoying that I can't read my hotmail emails.

Thanks for trying to help anyway.

Niteowl